Shipping policy
Digital Delivery Policy
Last updated: September 23, 2026
This Digital Delivery Policy explains how our products and services are delivered. All of our products and services are digital, so no physical items are shipped.
1. Merchant identification
Group Distryct LLC
EIN: 42-5204538
Registered address: 2943 NW Mill Pl, Blue Springs, MO 64015, United States
Email: info@groupdistryctllc.com
Phone: +1 660 300 5415
2. Nature of our products and services
Group Distryct LLC offers digital products and digital marketing services.
This may include, among others:
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Downloadable guides
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Ebooks
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Playbooks
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Templates
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Digital resources
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Digital marketing services
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Consulting or advisory services
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Strategic documents
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Creative or advertising materials
No physical items are shipped, and no couriers, shipping carriers, or postal services are involved.
3. Delivery of digital products
Once payment has been confirmed, the digital product may be delivered through one or more of the following methods:
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A download available on our website
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A download link sent to the email address provided by the customer
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Access through the platform where the product is hosted
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Delivery by email or another agreed digital channel
Delivery is usually immediate. If there is a delay due to technical reasons, you will normally receive access within a maximum of 24 hours.
4. Delivery of digital marketing services
Digital marketing services are delivered online.
Depending on the service purchased, delivery may take place through:
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Email
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Video calls
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Written reports
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Strategic documents
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Shared folders
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Advertising platforms
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Web platforms
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Project management tools
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Other digital channels agreed with the customer
Delivery times may vary depending on the type of service, scope of the project, customer requirements, speed of communication, and the information required to complete the work.
5. Customer responsibility for accessing the product or service
To properly receive and use a digital product or service, the customer is responsible for:
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Providing a correct and active email address
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Checking their inbox, spam, junk, or promotions folders
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Having a stable internet connection
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Using a compatible device to open, read, or access the files
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Providing the information required to complete a service
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Responding within a reasonable period when their participation or approval is required
We are not responsible for delivery failures caused by incorrect email addresses, device problems, lack of internet connection, delayed responses from the customer, or any other issue outside our control.
6. Delivery costs
Because our products and services are digital, there are no physical shipping or delivery charges.
The price shown at checkout will be the final price of the product or service, unless taxes, fees, commissions, or additional services previously agreed upon apply.
7. Delivery problems
If you have not received your digital product, access link, or information related to the service purchased, you must contact us within 7 days of purchase at:
Please include the following information:
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Full name
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Email address used for the purchase
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Order or invoice number
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Product or service purchased
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Brief description of the issue
If the issue is verified, we will resend the access details or provide an alternative delivery method at no additional cost.
8. Taxes
Depending on your location and applicable regulations, prices may or may not include taxes.
The customer is responsible for any tax obligations, declarations, fees, or taxes that may apply in their country or jurisdiction.
9. Right of withdrawal
Because digital products are delivered electronically and may be accessed or downloaded immediately, the right of withdrawal may be lost once access or download has begun, as set out in our Refund Policy.
For digital marketing services, cancellation and refund conditions are also governed by our Refund Policy and by any agreement made before the service begins.
10. No physical delivery
Group Distryct LLC does not ship physical products.
No tracking number, shipping carrier, postal service, or physical delivery confirmation will be provided unless expressly stated otherwise for a specific product or service.
11. Changes to this policy
We may update this Digital Delivery Policy at any time to reflect changes in our business, services, website operations, or legal requirements.
Any changes will take effect as soon as they are published on this website.
12. Contact
If you have any questions about this Digital Delivery Policy, you can contact us at:
Group Distryct LLC
EIN: 42-5204538
Address: 2943 NW Mill Pl, Blue Springs, MO 64015, United States
Email: info@groupdistryctllc.com
Phone: +1 660 300 5415